Every meaningful transformation begins with understanding. In your complimentary 30-minute consultation, we’ll explore your home, your aspirations, and the challenges standing in your way. This thoughtful, no-pressure conversation allows us to determine if Curate My Chaos is the right partner to bring clarity and calm to your family’s space.

Following your consultation, you will receive a bespoke project proposal, thoughtfully crafted to bring your vision to life. This comprehensive plan details the recommended team composition and the anticipated timeline, ensuring every aspect of your transformation is carefully considered and seamlessly executed. 

To ensure the highest level of personalized service and availability, scheduling is offered on a first-come, first-served basis and typically fills 4–6 weeks in advance. Your project is secured with a 25% deposit, after which you will receive a comprehensive preparation guide designed to help you feel confident, prepared, and inspired for your first session.

Yes — always. As part of our full-service experience, we take care of donating the items you choose to let go of. Our team carefully delivers them to trusted donation centers and community organizations within Durham Region.

We simply ask that you sign a quick release form confirming that we’ll be donating your discarded items on your behalf. It’s one more way we help you clear space with ease — and know your items are going to good use.

Yes, absolutely. We offer both full-service product sourcing — where our team selects, purchases, and picks up everything you need — and collaborative shopping appointments for clients who prefer to be involved in the process.

Whether you want a completely hands-off experience or enjoy choosing the finishing touches, we’ll ensure every product aligns beautifully with your space, systems, and lifestyle.

No — our services are priced by the project, not the hour. During your consultation, we’ll define the full scope of your space, determine how many organizers are required, and establish your desired timeline.

This approach ensures complete transparency and allows us to focus on quality, efficiency, and the calm, polished result your home deserves — without watching the clock.

On occasion, yes. A few times each year, we share exclusive offers and seasonal promotions with our email community.

If you’d like to be the first to know about upcoming specials or limited-time packages, be sure to join our list — it’s where we share updates, inspiration, and a little extra calm for your inbox.

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Each session is thoughtfully designed to bring calm, clarity, and function to your space.

We begin by decluttering — helping you identify what no longer serves you and making confident decisions about what to keep, donate, or let go of. Then we organize, creating systems that reflect how your family truly uses the space. Every layout is designed around your routines, priorities, and aesthetic preferences.

As we work, our team tidies and lightly cleans each area, ensuring every space feels refreshed and complete. We repeat this process across all the areas outlined during your consultation, transforming your home one meaningful step at a time.

The length of each session depends on the size and complexity of your space. Most organizing sessions run between four to six hours, allowing enough time for meaningful progress without feeling rushed.

Larger areas — such as basements, full kitchens, or multi-room projects — often require multiple sessions to achieve a complete transformation. Smaller spaces, like closets or pantries, can typically be completed in just one.

During your consultation, we’ll outline a clear plan and timeline so you’ll know exactly what to expect from start to finish.

We don’t remove garbage or recycling from your home, but we’re more than happy to prepare it for collection. Our team will bag, sort, and place everything neatly by the curb (or in your designated bins) so it’s ready for pickup — making the process as effortless as possible for you.

Yes! We bring a curated selection of our most-loved, high-performing organizing products to every session. If you choose to use any of them, they’ll simply be added to your final invoice. During your consultation, we’ll also recommend any additional pieces that would best support your space — ensuring every solution feels both functional and beautifully cohesive.

Only with your permission. We understand that your home is personal, and we treat it with the utmost respect. When we do take photos — with your consent — they’re always styled and shared with care, ensuring your privacy and identity are never revealed. Our goal is to showcase the transformation, not the homeowner.